Supervised Visitation is a program which provides a safe, neutral environment for visits between a non-custodial parent and his/her child(ren) under the supervision of an objective, trained Community Support Specialist (CSS). The CSS stays with the child(ren) the entire time and provides written documentation of the visit while protecting the child(ren) from any form of harm, threat or manipulation.
To whom are these services provided?
Innovative Services NW contracts with the Division of Children and Families (DCFS) to provide Supervised Visitation for children in foster care. Supervised Visitation is also available to the public on a fee for service basis.
What do these services cost?
Supervised Visitation is provided at a rate of $35 per hour, which includes the written report reflecting observations during the visit. There is also a one time administrative/scheduling fee of $50. Usually the visiting parent is responsible for the costs unless stipulated by a court order or mutual party agreement.
Neutral or Monitored Exchange is $25 per exchange.
Mediation Services are provided at an hourly rate $125/hour. Most parents come to agreement in 3-5 sessions; some take less, others more. Counseling Services are provided at an hourly rate of $75 per hour.
Is financial assistance available?
Financial assistance is available for families whose income is below 150% of the federal poverty guideline and meet other eligibility criteria.
Where are visitations held?
The visits take place in a child-friendly neutral environment (a visitation room at the Mary Firstenburg Family Center or, with prior approval, in the community).
When can visitations be scheduled?
Visitations can be scheduled Monday through Friday from 9am – 8pm or Saturdays from 9am – 3pm. In some circumstances, custodial and non-custodial parents may be required to arrive at different times to avoid contact between parties.
About our Community Support Specialists
The Community Support Specialists strive to make each visit a healthy and positive experience for the children. They must pass a state, and if necessary national, criminal history background check as well as a child abuse/neglect history background check. They must maintain current First Aid and CPR training. They are also trained in the areas of Conflict Resolution, Child Development, Child Abuse and Neglect, Substance Abuse and Observation, Documentation and Reporting.
Other services available for families in conflict
Neutral or Monitored Exchange assists parents/guardians in conflict with the transfer of minor children from one to the other for visitation and/or custody.
Mediation can help resolve parenting disputes, develop parenting plans and visitation agreements and increase the non-custodial parent’s time with their children.
Counseling services can assist parents in working through interpersonal conflicts to focus on the best interest of the child.